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🔒Privacy Policy

At Rose Lux Aesthetics, your privacy, trust, and safety are at the core of everything we do. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, website, and communications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, date of birth

• Health Information: Medical history, treatment details, consent forms (as required for services)

• Payment Information: Billing details processed securely through third-party providers

• Technical Data: IP address, browser type, and website usage

2. How We Use Your Information

We use your information to:

• Provide personalized aesthetic services

• Schedule and confirm appointments

• Communicate via SMS, phone, and email

• Process payments securely

• Improve our client experience and services

• Send promotions and updates (only with your consent)

3. Health Information & Confidentiality

We respect the sensitivity of your health information. While we take reasonable steps to protect your data, communication methods such as SMS and email may not always be fully secure. By using these channels, you acknowledge and accept this risk.

4. Sharing Your Information

We do not sell your personal information. We may share data with trusted partners such as:

• Payment processors

• Scheduling and CRM platforms

• Communication service providers

• Legal authorities when required

5. Communications & SMS

By providing your contact information, you may receive transactional and/or promotional messages depending on your preferences. You can opt out at any time.

6. Data Security

We implement industry-standard safeguards to protect your information. However, no system can guarantee complete security.

7. Your Rights

You have the right to:

• Request access to your data

• Request corrections or deletion

• Opt out of marketing communications at any time

8. Contact Us

Rose Lux Aesthetics
support@roseluxaesthetics.com

Phone number (210) 692-4780

📜 Terms of Service

1. Services

Rose Lux Aesthetics provides non-surgical aesthetic and wellness treatments. Individual results may vary.

2. Eligibility

Clients must be 18 years or older or have consent from a legal guardian.

3. Appointments & Cancellations

• Appointments must be scheduled in advance

• Late cancellations or missed appointments may result in a fee

• Deposits may be required to secure bookings

4. Payments & Refunds

• Payment is due at the time of service unless otherwise stated

• All sales are final on completed services

• Packages and promotions may have expiration dates

5. Medical Disclaimer

Our treatments are cosmetic in nature and not a substitute for medical care. Always consult a licensed medical provider for health concerns.

6. Limitation of Liability

Rose Lux Aesthetics is not responsible for:

• Variations in individual results

• Reactions due to undisclosed conditions

• Outcomes beyond our control

7. Client Conduct

We maintain a professional and respectful environment. We reserve the right to refuse service when necessary.

8. Updates to Terms

We may update these terms at any time. Continued use of our services constitutes acceptance of any changes.

📱 SMS Terms of Service

1. SMS Consent

By opting in, you agree to receive SMS messages from Rose Lux Aesthetics, which may include:

• Appointment reminders

• Order confirmations

• Account notifications

• Promotional offers (if separately consented)

2. Message Frequency

Message frequency may vary.

3. Message & Data Rates

Standard message and data rates may apply based on your carrier.

4. Opt-Out Instructions

You may opt out at any time by replying:

• STOP to unsubscribe

• HELP for assistance

5. Carrier Disclaimer

Carriers are not responsible for delayed or undelivered messages.

6. Privacy

Your information will be handled in accordance with this Privacy Policy.

✅ Consent Language for Forms

Transactional Messages Consent

By checking this box, I consent to receive transactional messages related to my account, orders, or services I have requested. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & data rates may apply. Reply HELP for help or STOP to opt-out.

Marketing Messages Consent

By checking this box, I consent to receive marketing and promotional messages, including special offers, discounts, and new product updates among others. Message frequency may vary. Message & data rates may apply. Reply HELP for help or STOP to opt-out.

✨ Our Commitment to You

At Rose Lux Aesthetics, we are committed to providing a luxury experience rooted in transparency, safety, and trust. Your privacy matters to us, and we are dedicated to protecting your information while delivering exceptional care.